Outlook Introduction

This half day course is designed to enable delegates to learn the fundamentals of using Outlook to coordinate mail, appointments, events, meetings, tasks, and contacts.

Course Topics

The Basics

what’s new in Outlook • the Office Ribbon • the outlook screen • different outlook views • moving around in outlook

Sending & Receiving E-mail

composing and addressing mail • adding an auto-signature • reading and replying to messages • mail priorities • adding a file attachment • reading and saving an attachment • conducting votes by e-mail

Working with Mailbox Folders

creating personal folders • storing and retrieving messages • deleting unwanted mail

Distribution

creating distribution lists • sending an email to a distribution list • adding/removing members from a list

Calendar

scheduling appointments • reminders • adding events • recurring entries • planning meetings

Tasks

creating new tasks • assigning tasks • due dates • priorities and reminders

Notes

creating notes • viewing and printing notes

Contacts

creating a new contact • assigning categories • maintaining a contact list • using contacts to address e-mail • customising the contacts view

Follow on Courses

• Outlook Advanced